Privacy Policy

1. Introduction

Coyne Holdings (AFSL 000224616) is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact details (email address, phone number, postal address)
• Date of birth and identification documents
• Financial information and investment history
• Employment and income details
• Tax file number and residency status
• Bank account details for transactions

2.2 Automatically Collected Information

When you access our website, we may automatically collect:

• Device and browser information
• IP address and location data
• Pages visited and time spent on site
• Referral sources and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our investment services
• Process transactions and maintain your account
• Verify your identity and comply with legal obligations
• Communicate with you about your investments and our services
• Send relevant market updates and investment opportunities
• Improve our website and services
• Detect and prevent fraud or other illegal activities
• Comply with regulatory and legal requirements

4. Cookie Policy

4.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

4.2 Types of Cookies We Use

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.

5. Data Sharing and Disclosure

We may share your personal information with:

• Service providers who assist in operating our business
• Financial institutions for transaction processing
• Regulatory bodies and government agencies as required by law
• Professional advisers including lawyers and accountants
• Third parties in connection with a business transaction (merger, acquisition)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Regular security assessments and audits
• Access controls and authentication procedures
• Staff training on data protection practices

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are typically retained for seven years in accordance with Australian regulatory requirements.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access and obtain a copy of your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal requirements)
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant supervisory authority

9. International Transfers

Your personal information may be transferred to and processed in countries outside Australia. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: